Refund & Return Policy

Last updated: May 17, 2026

We want you to be completely satisfied with your purchase. If you’re not happy for any reason, this policy explains when and how you can request a refund or exchange.

1. Eligibility for Refunds and Returns

• Returns are accepted within 30 days of the delivery date.
• To qualify, items must be unused, in their original packaging, and in the same condition you received them.
• Proof of purchase (receipt, order confirmation, or invoice) is required.
• Certain products are non-refundable, including:
  • Digital downloads or subscription-based services
  • Personalized or custom-made items
  • Sale or clearance products
  • Perishable goods

2. Refund Process

• Refunds will be issued to the original form of payment (credit/debit card, PayPal, etc.).
• Once approved, please allow 5–10 business days for the refund to appear in your account—timelines may vary by payment provider.
• In cases where a refund to the original payment method is not possible, store credit may be issued instead.

3. Exchanges

• We offer exchanges for defective or damaged items within 30 days of delivery.
• If the exact product is unavailable, you may choose a replacement of equal value or receive a store credit.

4. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a defect, damage, or an error on our part.
• Returns must include the original packaging and all accessories.

5. Non-Delivery or Order Issues

If your item hasn’t arrived or you’ve received the wrong item, please contact our support team within 7 days of delivery confirmation.

6. Contact Information

For all refund or return requests, please Contact Us.